Access Your Account,Create a New Account, or Pay Online
Customers have a variety of options to pay their utility bill. Please always have your account number ready. Learn more about your bill pay options.
New residents that need to arrange service should complete the Start Service -"Move In" form.
A final meter reading is required. Customers moving out of the city should complete the Cancel Service -"Move Out" form.
With questions about utility billing call 952-895-4480 or email Utility Billing
Minnesota Statue 471.701 requires that a city or county with a population of more than 15,000 must annually notify its residents of the positions and base salaries of its three highest paid employees. The City of Burnsville’s titles and salaries as of January 1, 2021 are: City Manager: $177,138; Fire Chief: $168,471; PW Director: $168,471.