Utility Billing

Icon of computer mouse pointer clicking Opens in new window Access Your Account, Create a New Account or Pay Online through your WaterSmart portal

Bill Pay Options

Customers have a variety of options to pay their utility bill. Please always have your account number ready. Learn more about your bill pay options.

  • Online:  Make one-time or recurring payments online with a checking account or credit card. Click Here 
  • Secure Drop-Box: Drive-up convenience outside the Burnsville Police Station, 100 Civic Center Parkway, Burnsville
  • Mail:  City of Burnsville, PO Box 77025, Minneapolis, MN 55480-7725
  • Bank Bill Pay:  Pay online with your bank's bill pay system
  • Direct Deposit: Complete and return the ACH form. Click Here (PDF)
  • *Phone: Call 1-855-230-7047 (Please note: *Pay by phone service is being discontinued effect Dec. 31.)

Moving In?

New residents that need to arrange service should complete the Start Service -"Move In" form.

Moving Out?

Customers moving out of the city should complete the Cancel Service -"Move Out" form.

Questions

With questions about utility billing call 952-895-4480 or email Utility Billing