Utility Billing

 Access Your Account, Create a New Account or Pay Online through your WaterSmart portal

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Bill Pay Options

Customers have a variety of options to pay their utility bill. Please always have your account number ready. Learn more about your bill pay options.

• Online:  Make one-time or recurring payments online with a checking account or credit card. Click Here 
• Mail:  City of Burnsville, PO Box 77025, Minneapolis, MN 55480-7725
• Bank Bill Pay:  Pay online with your bank's bill pay system
• Direct Deposit: Complete and return the ACH form. Click Here (PDF)
• Phone: Call 1-855-230-7047

Moving In?

New residents that need to arrange service should complete the Start Service -"Move In" form.

Moving Out?

Customers moving out of the city should complete the Cancel Service -"Move Out" form.

Questions

With questions about utility billing call 952-895-4480 or email Utility Billing