Bill Pay Options

Bill Pay Options

Online payment is fast, secure and easy! You can also pay by mail or by dropping off payment in the 24/7 secure utility drop-box outside the Burnsville Police Station.

Online Payment

blue WaterSmart raindrop icon

Your new WaterSmart portal allows you to view your up-to-date water use, get leak alerts, compare your water use to others and much more!


Utility Payment Drop-Box

City of Burnsville Police Station
100 Civic Center Parkway
Burnsville, MN 55337

The secure drop-box is located outside the Police Station and offers convenient drive-up access - you don't even have to exit your car! Please use the enclosed envelope and payment stub on your bill. No stamp required.

Pay by Mail

City of Burnsville
PO Box 77025
Minneapolis, MN 55480-7725

Please use the enclosed envelope and payment stub on your bill. 

Additional Payment Options: 

*Pay by Phone: Please note, this service is being discontinued on Dec. 31.

  • Call BillTrust at 1-855-230-7047
  • You will need your account number in order to make a payment*

Paper Bill Customers: Auto-Pay with Checking Account

  • Print and fill out the ACH Auto-Pay form (PDF).
    • Mail the completed form to: City of Burnsville - Utility Billing, 100 Civic Center Parkway, Burnsville, MN 55337
    • Please Note: The form MUST be received no later than five business days prior to the bill due date. 

Pay Online with Your Bank’s Online Bill Pay Function

  • This is set up directly through your bank
  • Follow instructions from your online bank account
  • Please use the correct 11-digit (with dash) account number to ensure timely payment

Questions?

For billing questions separate from paying your bill, reach out to utility billing staff at 952-895-4480 or email Utility Billing.