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Communication with Residents
Residents currently do business with the City in person, via mail, by phone, and on the web. We're investing in channels that allow citizens to engage on their own terms – anywhere, anytime.
Email/Text Subscription
Sign up to receive emails or texts on meeting agendas/minutes, press releases, event announcements and more delivered right to your inbox or cell phone.
Report a Problem
Potholes putting a bad bump in your ride? Need to report a property maintenance issue? Submit requests for City service via the Request Tracker tool. Requestors can check the status of requests and be notified upon completion.
Social Media
Connect with the City on social networking sites:
Emergency Notifications
The Dakota Communications Center (DCC) manages a high speed notification system designed to quickly notify the public of emergencies that may affect their health, safety, or welfare. Examples of notification events are hazardous material spills, pandemic outbreaks, or missing persons. All areas of Dakota County are covered by the system.
The system uses the 911 database and other sources for its notification lists, but no one should assume that their information is included.
You can also sign up to receive emergency text and email notifications from the DCC.
Social Media Terms of Use
The City’s Facebook, Twitter and other social media sites are operated by the City of Burnsville. We reserve the right, at our sole discretion, to change or modify any City posts, and add or delete City or public comments, posts, photos or video at any time.
City of Burnsville’s designated staff editors will not edit any comments posted by the public, but will remove any comments that are abusive; obscene; defamatory; in violation of the copyright, trademark right or other intellectual property right of any third party; or otherwise inappropriate or incorrect. For example, the following may be removed by City editors:
- Potentially libelous comments
- Obscene or racist comments
- Personal attacks, insults or threatening language
- Plagiarized material
- Private, personal information published without consent
- Comments totally unrelated to the topic of the forum
- Commercial promotions or spam
- Hyperlinks to material that is not directly related to the discussion
Comments associated with unlawful activity or that contain offensive or vulgar language or photos, personal attacks on staff members or members of the public, political endorsements of any kind, commercial advertisements or any other form of commercial solicitation will be removed.
The views, postings or opinions expressed on City-operated social media sites do not necessarily reflect those of the City of Burnsville.
The City's social media accounts are typically monitored between 8 a.m. and 4:30 p.m. Monday-Friday. Questions warranting a response will be answered between those hours.
Advertising
The City of Burnsville does not endorse any product, service, company or organization advertising on its social media accounts. The ads that appear on the pages are sold, posted and maintained by the social media companies.
Privacy Policy
Please note that the City of Burnsville does not share information gathered through its social media sites with third parties for promotional purposes. However, any information you provide to the City is subject to the Minnesota Data Practices Act. This law classifies certain information as available to the public upon request.
The City of Burnsville has the right to reproduce any pictures or videos submitted/tagged to the City's via social media or through contests in any of its publications or websites or any other media outlets.
Contact Us
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Carissa Larsen
Communications and Community Engagement Director
Email Carissa Larsen
100 Civic Center Parkway
Burnsville, MN 55337
Phone: 952-895-4673
Fax: 952-895-4404
Hours
Monday to Friday
8 a.m. to 4:30 p.m.
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Share Your Experience With Burnsville's Drinking Water
We'd like to tap into your thoughts on Burnsville's Drinking Water. Let us know what you think with a short survey. Take the survey -
Public Works Open House and Hiring Event
Get an inside look at the trucks, tools and teams that serve Burnsville! Plus, are you looking for a summer job? We have lots of opportunities! Stop by our event, meet our staff and apply on the spot. Learn more about this FREE event! -
Native Plant Market and Garden Tool Swap
Are you ready for spring? Add some native wildflowers, ferns and grasses from the Native Plant Market to your yard this year. Plus, take the opportunity to trade old garden tools for different ones at the Garden Tool Swap! Learn more...