Bill Pay Options
e-Bill/Online Bill Pay
How to Locate Your Meter
Meter Replacement Project
Start or Cancel Water & Sewer Service
Water & Sewer Maintenance
You are here:
Departments & Services
How to Locate Your Meter
How to Locate and Read Your Water Meter
Homeowners Guide brochure
to learn more about meter and valve repair
Every home and business has a water meter to measure the amount of water used by a property each month. Currently, a Utility worker drives by each month to read the meter electronically - and uses that reading to calculate a billing. Meters can be located in various locations throughout a home or business, but generally will be located in the laundry room or furnace areas.
Typical Meter Look and Location
The meter is brass with a black top and a black square box attached, and should have some type of valves in the pipes on each side of the meter.
How to Read Your Meter
There is a cap on the meter that flips up to show the dial and meter reading. The reading will be a number wheel display. The numbers that are in the black background are the gallons measured in 100 gallons. The numbers with the white background are the reading in 1,000 gallons. They City will only bill in 1,000 gallon increments. There will be a longer “sweep hand” that moves as water moves through measuring 10 gallons as it make a full sweep. There is also a small asterisk or triangle on the display. This is called the leak detector and will turn even with very small amounts of water flowing through the meter.
How to Locate A Leak
If the leak detector on the meter is turning and no one in the home is currently running water, there is a leak in the plumbing. If you notice a leak, get it fixed to conserve water and avoid increases in water bills. Leaks can occur in many different areas and generally the significant leaks are not easily visible. The most common leaks are with toilets and water softeners. With a toilet, some models have a rubber flapper in the water tank that opens when flushed. As that rubber flapper ages, it may crack or no longer seat correctly, allowing water to seep into the bowl and down the drain. As the water level drains down in the tank, the toilet automatically refills. Thousands of gallons of water can be lost from each month from a leaky toilet.
Another area for a significant leak is a water softener. Softeners need to be set correctly and will “regenerate” on regular basis as needed. Please refer to an owner’s manual for proper settings to ensure it is functioning correctly. All water softeners will have a drain hose going to a nearby drain as shown by the diagram below. Water will typically only flow down the drain when the softener is regenerating. If the drain hose has water constantly running it is malfunctioning and needs repair. There is a potential of a very substantial amount of water that would be leaking down the drain if the softener is not working properly.
City of Burnsville
Minnesota 100 Civic Center Pkwy Burnsville, MN 55337
Powered by CivicPlus