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Birnamwood Golf Course

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1. How old do children need to be to golf?
2. Is there a driving range?
3. Are there discounted rates?
4. Are annual passes available?
5. Are golf carts available for rental?
6. When was Birnamwood built?
7. Has Birnamwood received any awards or recognitions?
8. What is the course description?
9. Does Birnamwood offer leagues?
10. How do golfers make a tee time?

Building Inspections

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1. What methods of payment are accepted for permits?
2. Do I need to make an appointment to get a plan review or submit a permit application?
3. When is a permit required?
4. When is a permit not required?

Burnsville Ice Center

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1. What are your Public Skating admission prices?
2. What do we do at the Ice Center?
3. What services do you provide?
4. When are your public skating hours?
5. When are your Adult Open hockey hours?
6. What is the cost for Adult Open Hockey?
7. How old do you have to be to participate in Adult Open Hockey?
8. What equipment is required to play Adult Open Hockey?
9. Do you have Rental Skates available?
10. What is the cost of Rental Skates?
11. When are Learn to Skate Lessons offered?
12. When is your Annual Ice Skating Show?
13. When do Ice Show tickets go on sale and how much are they?
14. General Information about Clubs and How to ask for them.
15. Are there other websites that we can go to?
16. What should be worn to skating lessons?
17. What skating class should I sign my child up for?

City Clerk

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1. Where can I obtain licensing information (alcohol, massage therapy, rental, tobacco)?
2. What time do City Council meetings start?
3. How can I speak at a City Council meeting?

City Council

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1. What time do City Council meetings start?
2. How can I speak at a City Council meeting?

Communications Department

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1. I have a complaint that is not being resolved by my cable provider. What can I do?
2. How do I get a copy of the City newsletter, the Burnsville Bulletin?
3. How do I receive email or text message notifications from the City on news, events and in emergency situations?
4. Is the City of Burnsville and/or the Burnsville Police Department on Social Media (Facebook, Twitter, etc.?)
5. How do I advertise with the City of Burnsville?
6. Can I place my event advertisement on a City of Burnsville readerboard or community television bulletin board?

Community Services Department

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1. How do I find information about performances being held at the Burnsville Ames Center?
2. Are there any community events held in Burnsville?
3. What is Night to Unite and how do I get involved?
4. What do volunteers do?
5. How can I volunteer with Police and Fire?
6. What type of programs are available for adults 62+?
7. Who do I contact about senior resources in the area?

Economic Development

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1. Do you have land that I can build on?
2. Is a license needed to open/operate a business in Burnsville?
3. Does the City have financial incentives for businesses to locate in Burnsville?
4. Can the City answer questions about starting up or expanding a business?
5. Can I purchase City-owned land?
6. What is the purpose of the Economic Development Commission?
7. When does the Economic Development Commission meet?

Elections - Candidates

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1. What qualifications do I need to be a candidate?
2. Do I have to declare a political party?
3. What are campaign financial reports?
4. Where do I file my affidavit of candidacy?
5. What are fair campaign practices?
6. What are statements of economic interest?
7. What does it cost to file for office?

Elections - Voters

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1. Who is eligible to vote?
2. How do I register to vote?
3. What if I have changed my name or address since I last registered?
4. Why should I pre-register?
5. How do I register on Election Day?
6. Can I take time off of work to vote?
7. What if I cannot get to the polls on Election Day?
8. Can I get assistance if I am disabled?
9. What if I am not registered but still want to cast an absentee ballot?
10. How can I serve as an election judge?

Engineering - Road Work

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1. What is the difference between "Reconstruction," "Rehabilitation" and "Reclamation"?
2. How are streets selected for reconstruction, rehabilitation or reclamation each year?
3. How are street improvement projects paid for?
4. Why is there a special assessment, and how is it calculated?
5. When will I know what my assessment is?
6. What options do I have to pay my assessment?
7. What is a typical project schedule?
8. How will the City communicate project progress and updates with residents and business owners?
9. Will I lose trees in my yard?
10. Will my mail service or garbage service be interrupted?
11. How are impacts to irrigation systems and landscape elements dealt with during and after construction?
12. Can I have my whole driveway replaced as part of the street project and pay for it through my assessment?
13. I’ve received solicitations from contractors offering to perform work on my property. Is this legal? Does the City regulate these contractors?
14. How do I find information about easements?

Finance Department

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1. How do I pay my ambulance bill?
2. Who do I contact for ambulance billing questions?
3. Who do I contact for accounts payable inquires?
4. Who do I contact for accounts receivable inquires?
5. I am a vendor that does business with the City of Burnsville; can I receive my payments directly to my checking account?
6. Who do I contact about my property valuation or homestead status for property taxes?
7. Who do I contact for Special Assessments?

Fire Department

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1. Can I become a "Volunteer" firefighter with your department?
2. Can I have a grill on my apartment balcony/patio?
3. Can I have a campfire?
4. Can I burn leaves?
5. How do I report a burning complaint?
6. Can I visit a fire station?
7. Can I host a birthday party at a fire station?
8. Why do fire engines respond to medical emergencies?
9. Why do dispatchers ask so many questions when I call 911?

Fire Department - Private Hydrant Inspections

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1. How do I know if I have private hydrants on my property?
2. Why do my hydrants need to be inspected?
3. How often must hydrants be inspected?
4. Can I do the inspection myself?
5. What if the hydrants on my property are already inspected yearly by a licensed inspector?
6. What if I don't get my hydrants inspected, or I want the City to contract for the inspection of hydrants on my property?
7. Do I have to pay for the City to inspect my hydrants? And if so, how much?

Human Resources Department

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1. How Do I Contact the Human Resources Dept.?
2. How will I be notified if I am selected for an interview?
3. Who do I contact about medical assistance?
4. What is DARTS and is it available in Burnsville?

Natural Resources

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1. How do I get rid of buckthorn? Does the City have programs to help?
2. Is it illegal to have buckthorn on your property?
3. Can I feed deer or waterfowl in Burnsville?
4. Are there coyotes in Burnsville?
5. Can I hunt within Burnsville?
6. Does the City control the mosquito population?
7. How can I protect my neighborhood pond?
8. I live next to a pond. How can I make it look good?
9. Does the City control the level of Crystal Lake (or any other lake/pond)?

Parks

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1. What time of the day are City parks open?
2. Are there any parks/playgrounds near me?
3. How do I reserve a park shelter or building?
4. How can I find softball and baseball fields in Burnsville?
5. When does the water feature at Nicollet Commons Park open?
6. When does the Burnsville Lions Splash Pad at Cliff Fen Park open?
7. When will the water features at Crosstown West and Bicentennial Gardens be on?
8. When do the Crystal Lake Beach restrooms open?
9. How can I volunteer in the parks?

Planning Department

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1. How do I find information about affordable housing?
2. How do I find information about easements?
3. Where can I find information about signs?
4. How do I find information about Little Libraries?
5. How do I find information about who owns a property in Burnsville?
6. How do I find out about my taxes?
7. How do I find out what my property is zoned?
8. How do I get a zoning compliance letter for a specific property?
9. How do I find information about the Comprehensive Plan?
10. What is the purpose of the Planning Commission?
11. When does the Planning Commission meet?

Police Department

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1. When should I call 9-1-1?
2. What number do I call for a non-emergency situation?
3. What are the directions to the Burnsville Police Department?
4. What are the lobby hours?
5. How can Burnsville help me if I don’t speak English or if I am speech impaired?
6. How may I get a copy of a police or accident report?
7. How do I obtain a Letter of Clearance (Good Conduct)?
8. Do you provide fingerprinting services?
9. How do I get a Solicitor’s Permit?
10. How may I obtain a Restraining/Harassment Order or Order for Protection?
11. How do I check for sexual offenders in my neighborhood?
12. Who do I call about barking dogs or dogs running loose in my neighborhood?
13. How may I compliment an officer or employee?
14. How do I make a complaint against an officer or employee?
15. Where may I get a copy of the Minnesota Driver’s License Manual?
16. What are the rules for infant and child restraint/booster seats?
17. How do I get a Permit to Purchase a Handgun?
18. How do I get a Permit to Carry a Handgun?
19. When is Juvenile Curfew?
20. Is there an overnight parking ordinance?

Recreation

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1. When does summer softball registration begin?
2. When does fall softball registration begin?
3. How can I get a spot in the community garden?

Rental Licensing - Owners/Managers

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1. Why do I need to license my rental unit/property?
2. Do I need a license to rent my single family home, townhome, condominium or manufactured home?
3. Do I need a license to rent a room in my home?
4. If I live in my home part-time (i.e. I'm a snowbird), do I need a license to rent while I'm away?
5. I've been forced to relocate due to a job or another reason. My son, daughter, or another relative now stays in my home to care for it. Do I need a license?
6. I'm in the military and have been deployed. I would like to rent my home while away, do I need a license?
7. Do I need a license to rent my manufactured home?
8. Do nursing homes, assisted and independent living homes and group homes need to be licensed?
9. Do I have to pay to be licensed?
10. How much does a rental license cost?
11. When do I pay for the rental license?
12. I don't have an existing rental license, but am renting out my property. What do I do?
13. What if I rent a property without a license?
14. How do I get licensed?
15. Will my rental require an inspection?
16. What will the inspector be looking for?
17. How long does an inspection take?
18. Will I be fined if I have a code violation?
19. How long will I have to fix any violations?
20. Can I repair a known issue before an inspection?
21. Will I have to pay for subsequent inspections if I have code violations?
22. What happens after I submit my rental license application and fee?
23. What if I don't remedy my violations by the time specified?
24. Is mandatory training required for rental licenses?
25. Will I be required to complete any Minnesota Crime Free Multi-Housing training?
26. Who do I contact with questions about the rental licensing ordinance?

Streets Department

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1. When will my street be plowed?
2. Will the City fix plow damage to my mailbox?
3. Will the City fix plow damage to by boulevard?
4. How do I find information about snow plow damage policies?
5. Can I park my car on the street overnight?
6. How do I report a pothole?
7. How do I report a street light that is out?
8. How do I report a traffic signal that is out or malfunctioning?
9. How do I report a damaged or vandalized sign?
10. How do I report a plugged storm drain?
11. How often are streets swept?
12. How is it decided which streets are repaired?
13. What are weight restriction load limits and when are they?
14. What Burnsville roads are impacted by weight limit restrictions?

Top Frequently Asked Questions

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1. How do I get to City Hall?
2. When is City Hall open?
3. What is the Police Department non-emergency number?
4. What is Burnsville’s school district?
5. What is the number for Animal Control?

Utility Billing

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1. How often will I get a bill?
2. Can I sign up for e-Bills and/or make payments online?
3. Can I make a payment or check my balance by telephone?
4. Do I have to read my water meter?
5. How do I start or cancel service?
6. Will my water be turned off if my bill is overdue?
7. My water usage seems to be increasing. What should I do?
8. Does the City of Burnsville enforce watering restrictions?
9. My water is discolored. What should I do?

Water & Sewer Department

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1. Is discolored water a health hazard?
2. When are water restrictions in effect?
3. What should I do if there is a sewer blockage or backup?
4. What part of the water and sanitary sewer system does the City of Burnsville own?
5. What part of the water and sanitary sewer system do I own?
6. Water is leaking below the meter, will the city pay to repair it?
7. My water pressure seems too low, how do I correct the issue?
8. My water pressure seems too high, how do I correct it?
9. Will the City come to my home and test my water pressure?
10. Do I need a Pressure Reducing/Regulating Valve (PRV)?
11. Will the City test my water?
12. Where can I have my water tested?
13. Will the city install/reinstall my water meter?
14. My water meter is leaking, will the city send someone to fix it?
15. Is there a fee to turn my water off/on to make repairs?
16. I need my water shut off. Will the City come turn it off today?
17. My water usage has increased and seems too high, what is the problem?

Water Meter Replacement

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1. Why is my water meter being replaced?
2. What are the benefits of a new meter?
3. What type of meter and system is being installed?
4. What exactly is being replaced?
5. Where is my water meter?
6. How much will the new meter cost?
7. Will my water bill increase with this new meter?
8. When can I expect my meter to be replaced?
9. Will the radio-head device interfere with my television, cellphone, Wi-Fi, pacemaker or other electronics?
10. Are there any health concerns associated with this technology?

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